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Clinical Supervisor
Location:Bellingham, WA
  

Unity Care NW, a private, non-profit, federally qualified health center that’s been proudly and successfully serving the greater Bellingham area since 1982. With clinics located in Bellingham and Ferndale, we offer comprehensive primary medical, behavioral health, and dental care as well as pharmacy services to a diverse and often underserved patient population of all ages. Employing over 250 caring and compassionate employees, our purpose is to increase the years of healthy life in the people & communities we serve.

Clinical Supervisor Opportunity Highlights:

  • Directly supervises and provides at the elbow support for the RN’s and LPN’s including hiring, training, coaching, progressive discipline and annual evaluations.

  • Assures on-going compliance with established roles, responsibilities, procedures, workflows, standing orders and required competencies that facilitates efficient patient flow, staff workflows, achievement of care team goals and outcomes and effective support for our providers.

  • Assures adequate support staff coverage to meet medical clinic needs.

  •  The Clinical Supervisor is part of a multidisciplinary patient care team providing and coordinating medical care in an outpatient setting following a patient-centered primary care model.

  • Assures patient care is managed using a team-based approach in our interactions with patients and achieves our quality standards, objectives and outcomes across our medical care teams.

  • Works closely with a multidisciplinary team consisting of, at a minimum, medical provider(s), RN(s), LPN(s), MA(s), MTC(s), Behavioral Health Counselor(s)/Social Worker(s), Behavioral Health Case Manager(s), Quality Improvement and Population Health staff.

Ideal Candidate Offers:

  • Bachelor’s degree (BSN) required, from an accredited institution.

  • Current Washington State RN license required. Current BLS Certification Required.

  • Five (5) years’ experience as an RN in an outpatient clinic required, preferably in a community health center.

  • Two (2) years’ experience as a nursing lead or supervisor preferred.

  • Must be able to demonstrate skills associated with RN level work and performance, including procedures, patient teaching & education, care management, treatment planning, assessing and removing patient barriers to care, reducing disparities in care, assisting patients with developing self-management goals and connecting patients to resources to assist with Social Determinants of Health.

Specialized Skills & Knowledge:

  • Strong interpersonal skills and the ability to work effectively with other staff and management. Demonstrated skill in developing and maintaining productive work teams.

  • Acts with integrity and compassion in all interactions and fosters a culture of mission, trust, respect and accountability for mutual outcomes.

  • Excellent communication skills including: training; providing clear and concise direction; ability to develop positive working relationships with direct reports, staff, peers and other leaders; portrays caring attitude.

  • Keeps customer service and the mission of the organization in mind when interacting with patients, co-workers, and others, promoting a positive image for UCNW and fostering an ethical work environment.

  • Strong leadership skills including: active listening; critical thinking; effective delegation; forging cooperative and constructive relationships with stakeholders and leadership; serving as an effective teacher/mentor/coach; building consensus and buy-in; is a team player; demonstrates stellar customer service skills; ability to plan, organize and direct effectively; ability to negotiate and enlist the cooperation and support of others; demonstrates agility to change;  demonstrates good  prioritization, problem-solving and decision-making skills; manages stress appropriately; is highly organized and manages time effectively.

  • Knowledge of and commitment to an integrated care delivery model.

  • Knowledge of continuous quality improvement processes such as PDSA cycles.

  • Works both independently and with a team in a fast-paced, outpatient medical clinic with frequent interruptions, public contact, and occasional crisis situations.

  • Maintain strict confidentiality with medical information, as well as other confidential information, and conform to HIPAA regulations.

  • Carries out supervisory responsibilities and clinical oversight in accordance with the UCNW’s policies and procedures and applicable state, federal, and local laws, including standards, guidelines, and regulations that govern the medical clinic and as may be required by the Medical Operations Manager, the Care Team Development Manager, Chief Operating Officer and/or the Medical/Associate Medical Director(s).

  • Understands and responds effectively and with sensitivity to special populations served by UCNW; special populations include, but are not limited to, those defined by race, ethnicity, language, age, sex, sexual orientation, economic standing, disability status, migrant, homelessness, seasonal workers, and the uninsured.

  • Proficient with computers & applicable software (i.e. Microsoft Word, Excel, Outlook, Internet, Electronic Medical Records, PowerPoint and other applicable software).

  • Travels to other sites as needed and to conferences, seminars and workshops.

  • Must have proficient keyboarding skills and be able to input patient data quickly and accurately. 

We Offer:

  • A competitive compensation package

  • Medical, dental, & vision insurance

  • Generous paid time off benefit with six paid holidays

  • 401(k) retirement plan with employer match after 1 year of eligibility

Live in a Community consistently rated one of the most desirable in the USA! Beautiful Bellingham, a popular university & retirement community of 80,000, is nestled between Bellingham Bay and the foot of the Cascade Mountains. A short distance from Seattle, Vancouver BC and the San Juan Islands, Whatcom County houses several charming small towns. Enjoy all the area has to offer, from a vast range of recreational & outdoor activities, excellent schools, unique shops, local festivals, farmers markets, diverse restaurants, community events, and enjoy visual and performing arts.

To Apply for this rewarding opportunity and truly make a difference in the community, please visit the Careers section of our web site at www.unitycarenw.org.

For More Information contact: Karla Lacktorin, Healthcare & Professional Recruiter, karla.lacktorin@ucnw.org or 360-296-7121. To learn more about Bellingham visit https://www.bellingham.org .

Help us provide access to high quality, affordable health care for all!