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Front Desk Supervisor
Location:Bellingham, WA

Bring your healthcare administrative and supervisory skills to Unity Care NW and make a real difference in your community! We’re looking for an experienced, energetic Front Desk Supervisor for our Bellingham clinic. In this full time, benefited position you’ll be supervising receptionists, managing the daily front office functions, and promoting optimal patient flow and scheduling. Duties include:

  • Facilitating coordination of clinic appointments, reception services, and front office patient flow
  • Representing the clinic in all patient interactions
  • Ensuring that employees provide direct, high-quality customer service to patients
  • Creating a professional and friendly atmosphere for all patients, staff and visitors
  • Overseeing medical, dental, and behavioral health scheduling, voice reminder call systems, dental chart maintenance, and patient waiting rooms
  • Participating in receptionist and call center duties
  • Overseeing quality and accuracy of work performed by staff
  • Maintaining adequate staffing and scheduling for each function
  • Implementing employee training and testing

The ideal candidate will have strong customer service skills and at least 2 years of management or supervisory experience, preferably in a health care setting. Candidates with similar experiences in other settings are welcome to apply.