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Operations Team Lead
Job Code:2025-UC-012
FLSA Status:Non-Exempt
Referral Bonus Eligible:Not Available
Weekly Hours:40 hrs/week
Location:Houghton Family Health Center
  

Summary:

Operations Team Lead

Upper Great Lakes Family Health (UGLFH)

Are you looking for a truly rewarding career with a company that cares deeply about its community? At UGLFH, our mission is simple: to ensure that all of our friends and neighbors have access to quality, compassionate care and we can’t do it without a strong team.

Here, you won’t just find coworkers, you’ll find a supportive team that feels like family. We know that when our staff feel empowered and supported, our patients thrive. That is why we offer flexible schedules, competitive wages, excellent benefits, and best of all no weekends or holidays.

Come join our UGL team and discover the perfect balance: caring for your community, feeling rewarded daily, and enjoying the work–life harmony you deserve.

Our Commitment to UGLFH

We are bringing to life our mission of caring for our communities through compassionate, accessible health care.

At UGLFH, our supportive community will be behind you every step of the way, even on the tough days. You will have opportunities to help shape new models of care, enhance the patient experience, and contribute to innovative approaches that meet the needs of the people we serve. As we continue to grow and expand access to care across the Upper Peninsula, you will have the chance to be part of something bigger, making a lasting difference close to home.

What Makes You a Good Match for UGLFH

Compassion and professionalism go hand in hand with us. Having a positive outlook and a strong sense of advocacy align perfectly with our mission and vision. We are collaborative, supportive, and committed to doing a little extra to deliver excellent care. If that sounds like you, we encourage you to apply and join our team.

What You’ll Do

As an Operations Team Lead, under the supervision and direction of the Practice Manager, you will provide daily leadership support to clinical staff while performing patient care duties within the scope of your primary job responsibilities.

A Little About Our Houghton Clinic

Our UGL Houghton Clinic serves as the on-site student health services center for Michigan Technological University, conveniently located in the Michigan Tech Student Development Complex. We provide walk-in and same-day care visits, along with the convenience of online scheduling that fits into busy student and community schedules.

We offer primary care, OB/GYN services, internal medicine, and geriatrics, making us a trusted provider for patients at every stage of life. With onsite radiology, lab, and pharmacy services, the Houghton clinic is truly a one-stop shop for healthcare, designed to provide seamless, high-quality care close to home.

What We Offer

  • No weekends or holidays
  • Flexible scheduling to support work–life balance
  • Competitive wages
  • Comprehensive benefits package
  • A caring and mission-driven culture where your work matters


If you want to make a difference in your community while building a career in a team-focused environment, we would love to meet you!


Job Qualifications:

Education, Training, Licensing & Credentialing

  • Completion of healthcare-related coursework or specialized healthcare training
  • Completion of accredited medical assistant training program and active Certification or Registration as a Medical Assistant (CMA/RMA) or State of Michigan unrestricted RN or LPN licensure
  • Prior work experience in a healthcare setting
  • Evidence of basic life support (BLS) training, or ability and willingness to complete within 90 days of hire
Full Job Description