INTRODUCTORY PERIOD:
All regular appointees serve a six (6) month introductory period.

CITIZENSHIP/IMMIGRATION STATUS:
In accordance with the Immigration Reform and Control Act of 1986, Neighborhood House Association hires only U.S. citizens and others lawfully authorized to work in the U.S. 

This Job Announcement is not an offer of employment. The provisions of this job announcement do not constitute an express or implied contract. Any of the provisions contained in this job announcement may be modified or revoked without notice. Any person who is hired may voluntarily leave their employment upon giving proper notice and may be terminated by the Agency at any time and for any reason.  Any oral or written statements to the contrary are hereby expressly disavowed and should not be relied upon by any prospective or existing employee.

Please note that offers of employment are only valid if they are made by the Human Resources Department

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

We are looking to fill two vacancies: 
- 1 Peer Support Specialist 
- 1 Peer Support Specialist (Bilingual) 


POSITION PURPOSE: The Mobile Outreach Peer Support Specialists provides peer support services that include case management and transition support services and provides information that will help clients regain control over their own life and recovery and rehabilitation process. The PSS refers and connects clients to community services.  

REPORTING RELATIONSHIP: The Mobile Outreach Peer Support Specialists reports to Field Services Manager. 

PROGRAM SUMMARY FOR HEALING OAKS HYBRID OUTPATIENT CLINIC INCLUDING URGENT WALK-IN, ADMINISTRATION, AND MOBILE OUTREACH 

The Healing Oaks Hybrid Outpatient Clinic (HOC), a Short-Doyle Medi-Cal certified (SD/MC) and Drug Medi-Cal (DMC-ODS) Program, that will provide outpatient psychiatric and behavioral health services to individuals ages 18+ with severe mental illnesses (SMI), including co-occurring disorders (COD), in the Central Region of San Diego of zip-code 92114. As a hybrid outpatient and Medication Assisted Treatment (MAT), HOC will provide evidence-based services to include psycho-social rehabilitation practices with a strengths-based emphasis that include psychosocial rehabilitation, psychiatric medication management, individual and group counseling, employment support, peer support, urgent walk-in and assessment, mobile outreach, case management, MAT, ambulatory withdrawal management, recovery services, and both outpatient and intensive outpatient substance use treatment. These services have been designed to help residents in San Diego County with specialized care for transitional-aged youth (TAY), justice involved individuals, and individuals with co-occurring disorder to include severe mental illness. Through these services, HOC will help residents of the community increase their functionality, live more fulfilling lives, transition into lower levels of care and ultimately achieve a sustained recovery from substance use and mental illness. HOC’s services also include specialized programs for TAY, Older Adults, and individuals with COD that are person-centered, individualized, clinically effective, outcomes-driven, culturally responsive, gender-specific, trauma-informed, developmentally appropriate, and inclusive of Evidence-based treatment, rehabilitation, and recovery service approaches. 

KNOWLEDGE, SKILLS, AND ABILITIES: Knowledge of social, healthcare, supportive and other services/resources available in the San Diego community; Evidence-based practices and issues pertaining to psychosocial treatments for SUD, Motivational Interviewing, and Relapse Prevention. Experience working with a culturally diverse population and knowledge of cultural issues, values, & beliefs of the target population of adults w/ SMI, homelessness, co-occurring disorders, and criminogenic risks and needs, relevant to providing appropriate BPSR program services; Clinical assessment of clients with severe mental illness, counseling theory, and clinical care coordination principles, and best practices, cultural and socio-economic issues relevant to providing appropriate rehabilitation and recovery services to special population groups, including Latino, African American, and LGBTQIA+ communities, human behavior and the social environment; Exercise sound, expert independent judgment within general policy guidelines; Communicate clearly and concisely; operate a computer using word processing, spreadsheet, and database software applications; Operate standard office equipment. 

EXPERIENCE AND TRAINING: A high school diploma or General Education Degree (GED) and at least one (1) year of related experience and/or training with SMI population; or an equivalent combination of education and experience. Graduates from the Peer Employment Training Program are preferred. Training in Wellness Recovery Action Planning (WRAP) and Whole Health Action Management (WHAM).

LICENSES, CERTIFICATES AND SPECIAL REQUIREMENTS: Requires lived experience as a person in recovery from a mental health and/or co-occurring disorder; or as a family member of a person in recovery. If in recovery, candidate must demonstrate a mental health recovery milestone; substance abuse recovery requires a minimum of three years clean and sober. Must be willing and able to use personal vehicle to transport clients. One Peer Support Specialist position must be Bilingual in Spanish. A Valid Driver’s License with current California automobile insurance; A Valid Cardiopulmonary Resuscitation (CPR) Certification; A Valid Tuberculosis Blood (TB) test; Proof of Completed Coronavirus (COVID-19) Vaccination dose(s) with one Booster is required upon hire. Some positions require transportation of clients in personal vehicle. Must pass the Medi-Cal Peer Support Specialist training & exam within six months of hire.

ESSENTIAL RESPONSIBILITIES AND DUTIES:

• Engages and assists clients to connect with and obtain needed services in the community such as medical services, employment, substance use treatment services and housing services, that suit the individual’s needs;
• Engages individuals to actively utilize the bio-psychosocial rehabilitation services for determining personal objectives/goals for recovery and steps that need to be taken to achieve these goals;
• Connect with clients and their families to medical clinic providers, as well as other clinic and community-based services;
• Arrange transportation, utilizing LYFT services or personal vehicles, and accompany clients to office visits as needed; Use motivational interviewing, trauma-informed care, and harm-reduction practices;
• Assists individuals to identify problems that may interfere with the achievement of their goals and help in the development and use of specific interventions needed for overcoming the problems;
• Provides mobile outreach to re-engage high-risk and/or disengaged clients;
• Provides mobile outreach to existing and potential clients at psychiatric hospitals and crisis residential programs;
• Teaches individuals how to identify and fight stigma and other factors that hinder the process of recovery and rehabilitation;
• Role models effective ways for recovery based on personal recovery experience and training;
• Develops and shares recovery-oriented materials; Informs individuals about community resources and how to utilize these in their recovery;
• Leads Program Advisory Groups (PAG), Wellness and Recovery Action Planning (WRAP) groups, and Whole Health Action Management (WHAM) groups;
• Completes all other duties as assigned.