INTRODUCTORY PERIOD:
All regular appointees serve a six (6) month introductory period.

CITIZENSHIP/IMMIGRATION STATUS:
In accordance with the Immigration Reform and Control Act of 1986, Neighborhood House Association hires only U.S. citizens and others lawfully authorized to work in the U.S. 

This Job Announcement is not an offer of employment. The provisions of this job announcement do not constitute an express or implied contract. Any of the provisions contained in this job announcement may be modified or revoked without notice. Any person who is hired may voluntarily leave their employment upon giving proper notice and may be terminated by the Agency at any time and for any reason.  Any oral or written statements to the contrary are hereby expressly disavowed and should not be relied upon by any prospective or existing employee.

Please note that offers of employment are only valid if they are made by the Human Resources Department

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Location:
Neighborhood House Association
5660 Copley Drive
San Diego, CA 92111

Under direct supervision of the Senior Management Analyst of TSD, performs specialized paraprofessional-level duties to assure NHA Head Start Recipient and sub-recipient program compliance and high-quality performance with federal, state, local and all program funding sources.

DESIRED MINIMUM QUALIFICATIONS:

        Knowledge of: 

• Modern theories, methods, and practices of assigned areas of responsibility and expertise, including data-analysis and reporting (i.e., Microsoft Excel), early childhood education, social services, emotional and/or physical health, and learning and/or physical disabilities;
• Federal, state, and local laws and regulations applicable to the Head Start Program and the assigned areas of responsibility and expertise;
• Head Start Program Performance Standards; Goals, objectives, policies, and procedures of the NHA Head Start Program;
• Goals, objectives, policies, and procedures of the NHA Head Start Program;
• Modern theories, principles, and practices of adult learning, including training and professional development;
• Record keeping and filing practices and procedures.

        Ability to:

• Organize, set priorities, and make recommendations based on independent judgment within areas of assigned responsibility, and self-motivate actions on assigned tasks and departmental goals;
• Operate a computer using word processing, spreadsheet and database software applications, online dashboards, and operate other standard office equipment;
• Interpret, apply, explain, and reach sound decisions in accordance with program regulations, policies, and procedures;
• Instruct and train individuals in a group setting and one-on-one;
• Communicate using tact, objectivity, confidentiality, sensitivity, strategy, and judgment in dealing with volunteers, parents, partners, and staff;
• Understand/ conduct oral and written instructions;
• Demonstrated experience working with culturally and ethnically diverse, low income or no income families and unique populations;
• Perform efficiently and effectively in a team environment;
• Proof draft reports, retrieve reports and documents from automated filing system.

Language Skills:

Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to draft reports, business correspondence, and procedure manuals; ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. The ability to speak a second language is desirable.

Experience and Training:

A typical way of obtaining the knowledge, skills and abilities outlined above is a minimum graduation from an accredited college with an associate degree and two (2) years of experience in a support role to a program providing services to low-income children and families of diverse cultural backgrounds, and/or other at-risk populations, and/or grant funded programs, or an equivalent combination of education, training and experience.

SPECIAL REQUIREMENTS, LICENSES & CERTIFICATES:

A valid California Driver’s License is required. Certification in Pediatric First Aid and CPR must be met within 90 days of employment. Must meet and maintain state law and county licensing requirements regarding employment in a childcare center (fingerprints, immunizations, TB, and physical).

The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this position.

• Individual must have Advance Excel skills and able to create functional spreadsheets, develop databases, inputs data that can be sorted, and developed into reports.
• Create and maintain Word and PowerPoint documents and presentations, reports, visuals, and charts.
• The position requires the individual to demonstrate effective organizational skills in managing work priorities and special projects such as working with preservice to contact and follow up to quotes and contracts with multiple vendors.
• Individual is expected to possess excellent communication skills to work with internal and external customers.
• Possess the skills to contact Head Start sites to arrange unscheduled CLASS assessments and follow up by email confirmation to all relevant parties.
• Support the planned scheduling and logistics for training and professional development events; support the development of the annual program training catalogue.
• Demonstrate the ability to comprehend verbal direction and apply different Excel formulas.
• Use advanced technology in the performance of duties such as operating office equipment, computers, software, data programs and online dashboards.
• The ability to perform multiple tasks, and adaptability to changes in work projects.
• Work collaboratively with TSD staff to conduct a variety of administrative and program functions.
• Connecting presenters with NHA IT appropriate staff person and/or audio-visual company, to set-up for audio-visual and equipment needs for trainings. Follow-up may include troubleshooting and resolution on any technical issues that emerge. 
• Input data into the agency online computer database system and run dashboard reports;
• Operates computer and associated office equipment;
• Provides ongoing assistance, support, and guidance in assigned area of expertise;
• Assists staff in problem solving in assigned area of expertise;
• Collaborates with other team members and program staff as relates to program compliance and high-quality services;
• Conducts data-analysis and recommends solutions within scope of responsibility and expertise;
• Provides feedback to staff based on data-analysis;
• Participates in the development and dissemination of information and materials relative to subject matter;
• Interprets provisions of the Head Start Performance Standards for staff, parents, and the community;
• Supports in-service and pre-service training designed to build capacity with program regulations;
• Performs administrative and other duties, as assigned;
• Prepares and submits compliance reports, spreadsheets, and other types of visual displays of data;
• Maintains complete and current records of activities;
• Monitors records and reports of program services to children and families;
• Works with and trains center staff to ensure timely and accurate service delivery and subsequently data entry;
• Other duties as assigned by supervisor.