Returning Applicant/Current Employee? Click here to Apply to Additional Positions Want to know the status on an existing application? Email: Careers@c-tran.org CTRAN  is always looking for qualified employees. We seek highly motivated, talented candidates to join our staff and offer a competitive benefits package to our employees.  CTRAN is an equal opportunity employer (Minorities/Females/Disabled/Veterans). We recruit, employ, train, compensate, and promote without regard to race, religion, color, national origin, age, gender, sexual orientation, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law. Our goal is to be a diverse workforce that is representative, at all job levels, of the community we serve and represents a variety of backgrounds, perspectives, and skills. Studies have shown that Women and BIPOC are less likely to apply for positions unless they meet every single qualification. At C-TRAN, we are dedicated in building a diverse, inclusive and authentic workplace where individuals can thrive. If you see a position that you are interested in, but your experience doesn't align perfectly with the job posting, we encourage you to submit your application anyways. You may be just the perfect candidate we are looking for!  Person who believe they are qualified under the Americans with Disability Act (ADA) may request a reasonable accommodation to participate in the recruitment process. In compliance with the Americans with Disabilities Act (ADA), C-TRAN will provide reasonable accommodations for testing to applicants with disabilities.  Please send requests by email to Human Resources with sufficient time prior to the closing deadline to allow the request to be considered. Please include "Reasonable Accommodation Request" in the subject line of your email and send it to:Careers@c-tran.org If email is not possible, please contact Human Resources (360) 906-7469 Washington Relay: (800) 833-6384 (INTERNAL ONLY) Behind-the-Wheel Coach Requisition Code: 23-55 Pay Range See description for details-See description for details Date Posted 12/4/2023 Application Deadline Open Until Filled     Job Description Position Description To formalize the “time with seniors” segment of new hire operator training, up to thirty (30) Behind-the-Wheel Coaches will be selected to include full-time and part-time fixed route and paratransit operators. Behind-the-Wheel Coaches will be trained and responsible for monitoring, coaching and supporting an operator trainee whenever one is assigned to a Coach’s run or block. Behind-the-Wheel Coaches must have met and maintained the Minimum Qualifications listed below. Behind-the-Wheel Coaches who are disqualified for any reason, will be removed from the program and no longer included in the assignment of trainees.   A Behind-the-Wheel Coach will be paid a flat premium rate of two dollars ($2) per hour for time spent coaching to include pre- and post-trip inspections.  Minimum Qualifications  A qualified Behind-the-Wheel Coach must, at a minimum: • Possess/maintain a valid Class C or Class B Commercial Driver’s License (CDL) with Passenger Endorsement and no Air Brake Restriction.    • Possess/maintain a valid Department of Transportation (DOT) Medical Card. • Be in active work status having completed at the time of application, at least 9 months of service as a C-TRAN Coach Operator.   • Satisfy and maintain the following performance criteria for one (1) year immediately preceding the date of application: 1. Clean driving abstract.  2. No preventable events. 3. Attendance occurrences rated below the system average. 4. No discipline related to operational safety or customer service for one (1) year immediately preceding the date of application. • Possess the ability and desire to create and maintain a positive learning environment for new employees. Position Expectations Behind-the-Wheel Coaches will be expected to: • Know and consistently apply laws, regulations, policies and practices pertaining to transit vehicle operation, passenger transport, and customer service. • Keep up-to-date on changes in C-TRAN service – schedules, fares, routes, system connectivity, rules for riders, and on-board technology. • Maintain confidentiality. • Demonstrate proper behind-the-wheel instructional techniques. • Provide timely and appropriate feedback to trainees. • Properly document trainee performance.  • Serve as a role model and mentor. Desirable Attributes A successful Behind-the-Wheel Coach will possess or demonstrate: • A desire to help others learn and become proficient. • Professional and respectful demeanor and appearance. • Good communication skills. • Exceptional professional driving skills. • Ability and willingness to continue self-improvement and learning.