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Cass County Health Clinic Mission Statement: The Cass County Health Clinic’s mission is to provide high quality health care to the people of Cass County and the surrounding area of central Illinois. Toward that end, we are committed to the following core values:

• Excellence in all that we do.
• Honesty and integrity.
• Fairness in our treatment of patients, employees, partners and referring physicians.
• Maintain financial viability from work that benefits our patients and the community.

Summary: The Medical Assistant provides direct clinical care and supports patient management, under the supervision of a provider. The M.A. performs clinical tasks, health education, and care coordination to ensure patients receive safe, high-quality, and culturally competent care. The role requires strict adherence to CCHC policies.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

1. Clinical Patient Care

• Take and record vital signs (temperature, blood pressure, pulse, respiration, weight, height).
• Assist with patient assessments and prepare patients for examinations or procedures.
• Administer medications and vaccinations as prescribed, following protocols and within scope of practice.
• Perform basic nursing procedures (e.g., wound care, catheter care, ear irrigations).
• Monitor patient reactions to medications or treatments and report changes to the provider.
• Collect and process lab specimens (blood, urine, etc.) following safety guidelines.
• Perform basic point-of-care testing and document results accurately
• Document all patient interactions, procedures, and treatments in the Electronic Health Record (EHR).
• Assist with prior authorizations and coordination of care services.

2. Patient Education & Support

• Provide clear instructions on medications, treatments, follow-up and self-care.
• Educate patients on preventive health measures and chronic disease management.
• Offer emotional support and advocate for patient needs.
• Reinforce provider guidance regarding chronic disease management and preventative care.

3. Documentation & Records

• Accurately document all interactions, treatments, and observations in the Electronic Health Record (EHR).
• Maintain up-to-date patient records, ensuring compliance with CCHC standards.
• Track and document immunizations, screenings, and follow-up care.

4. Coordination & Communication

• Communicate patient concerns or abnormal findings to the provider.
• Assist with coordinating referrals, lab work, imaging, and follow-up appointments.
• Collaborate with medical assistants, nurses, providers, and administrative staff to ensure continuity of care.

5. Infection Control & Safety

• Follow infection prevention and control procedures in all clinical areas.
• Maintain a clean, organized, and safe environment for patients and staff.

6. Equipment & Supplies

• Prepare, clean, and stock exam rooms with necessary medical supplies.
• Maintain and operate basic clinical equipment (e.g., blood pressure cuffs, thermometers, glucometers).
• Monitor and report low inventory or malfunctioning equipment.

7. Professional Development

• Participate in ongoing training, in-services, and quality improvement initiatives.
• Stay informed on scope-of-practice guidelines and regulatory changes related to nursing care.

Supervisory Responsibilities

Qualifications

• To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are  representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience

• Completed an approved medical assistant program from a two-year college or technical school.
• Six months to one year related experience or equivalent combination of education and experience, preferred.

Language Skills

• Ability to read, analyze and interpret professional journals, technical procedures or government regulations.
• Ability to write reports, business correspondence and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public.

Mathematical Skills

• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume.
• Ability to apply concepts of basic algebra and geometry.

Reasoning Skills

• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.

Computer Skills

• Computer knowledge and key boarding skills are required.

Certificates, Licenses, Registrations

• Current Certified Medical Assistant Certificate from accredited program in the State of Illinois.
• Current Driver’s License
• Current automobile insurance
• CPR Certification