Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Manages care of patient in collaboration with other health professionals and members of the healthcare team in order to make decisions about treatment and attain health goals.
• Facilitates patient flow by preparing treatment rooms for examination of patients. Escorts patients from the waiting area to the exam room.
• Provides timely telephone and walk-in triage including but not limited to: requests for lab results, inquiries regarding current condition, and/or chief complaint and determines the need for a visit or request to speak with the provider.
• Interviews patients, measures/assesses vital signs such as pulse rate, temperature, blood pressure, weight and height. Observes and records information into patient’s chat.
• Collaborates with other members of the healthcare team to track and prompt patients for services due including but not limited to: HgA1C, pap smears, immunizations, blood pressure checks and weight checks.
• Drapes patients with covering and positions instruments and equipment.
• Hands instruments and materials to provider as directed.
• Operates electrocardiograph (EKG) and other equipment to administer routine diagnostic tests or calls medical facility or department to schedule patients for tests.
• Gives treatments as ordered. Assists with office procedures as ordered by the provider and performs routine laboratory tests in compliance with CLIA regulations.
• Performs all functions including but not limited to the following: prepares patient for examinations and procedures, answers patient questions, performs routine laboratory work, gives injections, dresses wounds and incisions, performs blood pressure checks, measures height and weight and checks vision.
• Elicits and records medical histories. Maintains clinical records in accordance with facility policies and procedures.
• Prepares specimens to be sent to referral lab. Maintains lab log.
• Assists nursing staff by providing patient support and outreach.
• Provides appropriate patient follow-up as ordered by provider.
• Performs emergency care and CPR in outpatient setting in accordance with facility protocol.
• Cleans and maintains treatment rooms, clinical supplies and equipment.
• Cleans and sterilizes instruments.
• Inventories and orders medical supplies and materials by turning into appropriate supervisor for approval.
• Assists with answering the phone, scheduling appointments, providing information as requested and screening calls to the providers.
• Receives money for bills, performs secretarial tasks and completes insurance forms as needed.
• Supports an on-going quality assurance program in order to maintain and improve the quality of patient care provided including activities involving chronic disease and health management programs.
• Attends and participates in required morning team huddle to facilitate patient care.
• Participates in staff meetings and facility committees.
• Participates in continuing education and in-service programs.
• Adheres to CCHD and OSHA policies related to infection control practices.

 Supervisory Responsibilities

 This position has no supervisory responsibilities.