At Community Alliance, we believe in the potential of recovery for all individuals with a mental health and substance use challenges, and we dedicate our resources to support the journey of each individual we serve.

Community Alliance is seeking a Crisis Services Specialist. The Crisis Services are available 24 hours a day, 7 days a week, and 365 days per year. The Crisis Services Specialist will answer the crisis call line calls, work as part of a mobile crisis response team (office and community), and work closely with the Crisis Services clinician. Ideal candidates will have passion for working with vulnerable populations and comfortable in collaborating with other professionals to empower individuals to achieve self-defined goals. 

Position requires a Peer Support Specialist to leverage their lived-experience in recovery from mental illness and/or substance use disorder to assist individuals in the rehabilitative and recovery process. 

Day Shifts - 7:00 am to 3:00 pm 
Evening Shifts - 3:00 pm to 11:00 pm
Night Shifts - 11:00 pm to 7:00 am

• Respond, as part of the mobile crisis response team, to individuals experiencing a behavioral health (mental, substance use) crisis out in the community and as walk-ins to the office.  
• Assist individuals and involved family members in developing and using a safety/crisis plan.
• Educate, teach and support individuals’ use of coping skills needed to facilitate safety and individual recovery. 
• Assist individuals and families in self-managing personal crises.
• Ensure individuals are able to access services and natural supports that align with goals identified in their safety/crisis plans
• Connect with the Crisis Services Clinician to problem solve and find individualized solutions
• Proactively collaborate and communicate with members of a multi-disciplinary care team (e.g., information sharing; planned and spontaneous case consultations; collaborative care visits)

• High-school diploma/GED required. Post-secondary education preferred
• Self-identified as a current or former recipient of professional behavioral health services which has led toward recovery from a major mental illness and/or co-occurring mental illness and substance use disorder
• Successful completion of an agency recognized peer specialist training program
• Completion of Peer Support Specialist class/training prior to hire, and successfully passing the State certification as a peer specialist is required within 6 months of employment. 
• Knowledge of recovery principles, coping skills, advocacy techniques and community resources
• Ability to connect, communicate, and effectively work with people from diverse cultural, ethnic, socio-economic, educational, and professional backgrounds
• Access to reliable transportation, possession of valid Nebraska driver’s license, current automobile insurance, and good driving record